Career Opportunities at AccountantsWorld

Located in Hauppauge, Long Island, NY, AccountantsWorld has been serving the accounting profession for over 29 years. One of the major high-tech employers on Long Island, we are the recognized leader of cloud solutions for accountants. Our major offerings include cloud solutions for accounting, payroll processing, trial balance, document management, client portals, practice management, and website creation

While most accounting and payroll solutions are created for small businesses, our solutions are created exclusively for accountants to work collaboratively with their clients on their accounting and payroll engagements.

We encourage you to visit our website to learn more about our company, our values, and our software solutions and services.

Product Support Specialist:

Location: Headquarters - Hauppauge, New York 11788

Role and Responsibilities:

The Product Support Specialist has primary responsibility for a variety of support functions, assisting users of our products in a congenial, fast-paced call-center environment. In addition to direct customer support functions, the Product Support Specialist works with Product Analysts to assist with the development, testing, and maintenance of accounting and payroll software.

Required Qualifications:

  • Excellent customer service skills
  • Excellent verbal and written communication skills
  • Ability to work with customers to resolve complex inquiries
  • Excellent analytical and time management skills
  • Bachelor's degree in Accounting, Business, or other related field
  • 1-3 years of payroll processing and compliance reporting experience

We offer competitive salaries and a full benefits package including comprehensive health insurance, 401K with company match, and more, in a congenial, highly-challenging work environment that offers personal and professional growth. EOE.

Job Type: Full-time

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